
Caring for your Jewellery
Your jewellery becomes part of the daily fabric of your life, and that's why we want you to be able to enjoy wearing it as often as possible with piece of mind.
Here are a few tips for;
Taking care of your jewellery day to day,
Being aware of longer term upkeep practices which will prolong the life of your special pieces (so that they can last a lifetime... and beyond!),
Making sure its protected agains lost, damage or theft.
Be observant
Become familiar with your piece(s) and how it looks & feels. It isn’t unusual for metal to wear down overtime or for stone settings to loosen. Regularly checking your piece(s) over and being aware of any changes is really important. Look out for any loose stones or a rattling sound. This can indicate that a stone has become loose. If this happens we recommend firstly, removing the piece of jewellery and storing it in a dry, safe place and secondly, contacting us to arrange a maintenance check and claw tightening (see pricing on our repairs page)
Day to Day
It’s important to exercise common sense when choosing to wear or remove your jewellery. We all navigate the world a little differently and have different expectations of how our jewellery should look. Some people will remove their jewellery each evening to sleep where as others choose to live in all the time. To avoid damage or scratches we recommend removing your jewellery, especially rings, when doing any heavy contact activity (like weights) or anything you feel might put your pieces under undue pressure.
When removing your jewellery, store it in a dry place as any moisture and can cause tarnishing. We recommend that you store your jewellery in separate boxes or pouches to avoid the pieces scratching each other.
Avoid
Avoid using any harsh chemicals whilst wearing your jewellery.
Perfumes, Moisturisers & Anti Bacteria Gel can erode and tarnish the surface of your jewellery so it is always best to remove it before you apply them.
Always remove your jewellery before showering / bathing and don't leave it in a damp bathroom.
To Clean
It is natural for Gold and Silver jewellery to tarnish over time or in certain conditions. This is a natural reaction between the metal and the air. Although this change can occasionally look quite alarming it is only a reaction on the surface of the metal and can easily be cleaned away with the eco friendly cleaning process below. For a more in-depth clean please contact us directly to arrange this and see our Repair’s page for pricing.
To clean your Silver, Gold & Platinum Jewellery at home simply:
Use warm water or carbonated water mixed with a small amount of gentle washing up liquid.
Leave your jewellery to soak in the mild solution for 15 minutes and then use a soft bristled tooth brush to clean the surface and between the claws.
Rinse the jewellery off using tap water and wipe dry with a soft towel or cloth.
For a more professional clean and polish check out our Nurture & Repair page or contact us directly
Insure your collection
For higher value and sentimental pieces we recommend insuring your jewellery incase of lost, theft or damage. Pieces can often be added as a ‘High Value Item’ to your household insurance or alternatively you can use a Specialist Jewellery Insurer like T H March.
Jewellery Repair
We know that, despite our best intentions, pieces can become damaged or worn down over time.
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It’s normal for pieces to pick up scratches and loose their lustre over time but want to bring your sparkle back to life then our professional Polish is for you.
Remove all dirt and grime from the surface and beneath the stones.
Full claw/Bezel check to make sure stones are secure and tighten if necessary.
Full Polish to make sure it comes back looking shinier than ever!
Our Professional Polish starts at £75 (inc. Return delivery).
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Resize your ring so it is a perfect fit year round.
Each Bespoke design comes with 1 resize, free of charge, within a year of purchase.
For any resizes outside of this period we charge a fee of £55 & the cost of any additional metal needed.
We are also able to resize heirloom pieces. Prices start at £65 & the cost of any additional metal needed.
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If you have a broken chain or clasp can often repair these for a small fee (£25). In cases where this isn’t possible we are able to offer replacement chains at a reduced price if you return the damaged chain for recycling.
This helps us reduce waste, look after our planets valuable resources and most importantly keep your pieces of KIND Jewellery exactly where they should be.
Recycling program
Silver Belcher Chain - £25
Silver Trace Chain - £35
9ct Gold Belcher Chain - £70
9ct Gold Trace Chain - £130
Prices above outline the replacement chain cost for a 45cm chain if you send back your damaged/broken chain for recycling.
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We want to elongate the life of your jeweller collection. So, whether it is a piece of KIND Jewellery or an heirloom piece, we are always happy offer advice and find a cost effective solution.
Be it a quick repair or to fully redesign an heirloom piece (using our Rework x Recycle Service), Get in touch and we can offer a personalise quote.
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Lost a stone… Don’t panic!
We’ll help you find a perfect replacement and reset it whilst undertaking a full setting check to make sure no other stones are loose.
Prices vary depending on the exact stone so get in touch and we can explore options with you and provide you with an accurate quote.
Your Opinion Matters
We believe in change, and that although no-one is perfect we can all be responsible for making KIND business decisions.
Rather than standing still we believe this requires an ability to keep learning, exploring and adapting. This means our material sources and practices are constantly evolving.
At KIND a really important element of change is the ability to listen. If you would like to discuss our mission statement, materials or practices at any point, then we are always open to hearing new ideas and making new connections.
KIND WORDS
‘I designed my wedding ring as a bespoke piece with Tansy and it was such a special experience from start to finish. She understood exactly how I wanted to incorporate symbolism and meaning into the piece, and made it to perfectly complement my engagement ring. I couldn't be happier with it. She even resized my grandmother's ring that I originally thought about remaking into the wedding ring free of charge! Thank you Tansy - I highly recommend Kind Jewellery for their conscious and beautiful work.’
- J.A
‘Such amazing service from Tansy. She used diamonds from my grandmother’s ring and turned them into something beautiful and modern. I absolutely love it and it’s so special to have something to always remind me of my gran. Thanks Tansy!’
- B.L
‘Tansy was wonderful from start to finish. She helped us navigate deciding on designs which were very unique and personalised to us. What is more, I felt really supported through all my questions and indecision to land on a design which I love. Thank you very much!’
- E.B
‘Tansy and her jewellery have become an important part of all our family‘s milestones.
From designing my engagement ring, our wedding bands, our 10 years anniversary ring to a special charm to announce the arrival of our baby, Tansy has listened to our ideas and put them into reality wonderfully’.- S.M